The Grand Princess receives generally positive reviews for its service, staff friendliness, and overall cruise experience, especially for relaxing itineraries to Alaska, Hawaii, and Mexico. Many guests praise the crew and specific staff members for going above and beyond. However, there are recurring criticisms about the ship's age, food quality inconsistency, entertainment variety, and some aspects of value and amenities. Excursions are often described as enjoyable but sometimes overpriced. The ship is seen as well-suited for older travelers, but some younger or more active guests found the activities lacking. Specialty services and extras, as well as internet connectivity, are rarely mentioned. Overall, the Grand Princess delivers a solid cruise experience, especially for those prioritizing service and relaxation over modern amenities.